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Customer Delivery Information
Notice on Delivery times and help with your order.
We would like to assure you that your custom is very important to us and we will do our very best to process your order as soon as possible so you can enjoy your purchase at the earliest possible occasion
Most customer orders that we receive Monday through Thursday depart within 36 hours of receipt. Orders received on Friday through Sunday will generally depart Monday or Tuesday depending on volumes.
Most orders are shipped with DPD and their delivery time within the Rep of Ireland is generally within 24 to 48 hours. This means that most orders should be received within 2 to 4 working days
Over-sized or Over-weight items, which include some digital pianos, drums and amplifiers, we generally deliver ourselves and we will contact you as soon as possible to arrange a convenient time for delivery.
If there is a problem with your order we will contact you within 2 working days to resolve any issues.
If you have a query about your order or placing an order within or outside the Rep of Ireland please email info@waltonsmusic.ie or call;
Fiona 086 0284929 Monday through Sunday 9.00am – 9.00pm
Niall 087 2267740 Monday through Sunday 9.00am – 9.00pm
We will be happy to help you!
Give the Gift of Music to a family member or friend with a Waltons Gift Card
For your convenience here is a link to purchase Gift Tokens
If you are not sure exactly what your Partner, Child, grandchild, Sibling or Friend would most appreciate musically as a gift, our gift cards are an ideal solution.
Of course we may be able to advise you or help you make a decision on a gift so feel free to email us info@waltonsmusic.ie or call
Fiona 086 0284929 Monday through Sunday 9.00am – 9.00pm
Niall 087 2267740 Monday through Sunday 9.00am – 9.00pm
However if you cannot decide or would prefer to let them decide themselves our gift card can be used
- Online to make a purchase from our webstore
- In our Superstore in Blanchardstown
- In our Music School to pay towards in school or online tuition https://www.newschool.ie/
The Gift card functions like a credit card and can be used to pay for a full or partial purchase. If you only use part of the value to can keep the balance towards a future purchase.
If the recipient of your gift has any questions about the use of their card you can give them the above numbers and we will be happy to answer any questions to get the best from their gift.
Call Us
All Musical Instruments, Accessories and Book Enquires and online shopping Queries 9.00am to 9.00pm Monday to Sunday
Call Niall 087-2267740
Fiona 086-0284929
Tech, home recording & piano queires
Text your query to Bill at 085 2131085 using header “Waltons Callback” to receive a call back. If urgent please call the above numbers
Head Office and General queries 9.00am to 5.00pm Monday to Friday call 01-820 7425
Blanchardstown Store: Monday to Saturday Normal hours 9.00am to 6.00pm and Sunday 11.00am to 6.00pm call; 01-960 3232
(at unusual times like Christmas and Holidays please check our website “Our Stores” for more detailed information